Privacy Policy

Who We Are

Journeys ABA ("we," "us," or "our") provides Applied Behavior Analysis (ABA) therapy services for children with autism and their families in New Jersey. This Privacy Policy describes how we collect, use, and safeguard information submitted through our website, journeysaba.org (the "Site"). By using the Site, you agree to the practices described below.

Information We Collect

When you request a free consultation or contact us through the Site, we may collect the information you choose to provide, including:

Your name, email address, and phone number
Your child's age
Diagnosis information you choose to share (for example, whether your child has an autism diagnosis)
Your insurance provider
Any additional details you include in your message

We also collect limited technical information automatically, as described in the Cookies and Analytics section below.

How We Use Your Information

We use the information you submit only for the purposes for which it was provided, including to:

Respond to your inquiries and questions
Schedule and prepare for consultations
Verify insurance eligibility and discuss coverage options with you
Communicate with you about our services
Improve the Site and the experience we offer families

Health Information and Confidentiality

We understand that information about your child's health and development is deeply personal. Any health-related information you share with us — through the Site, by phone, or during services — is treated as confidential. Once your family becomes a client, health information collected in connection with our services is protected in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where it applies. We limit access to such information to team members who need it to serve your family, and we maintain administrative, technical, and physical safeguards designed to protect it.

Please note that standard website contact forms and email are not intended for detailed medical records. We encourage you to share only the information needed to begin a conversation; sensitive clinical details can be discussed securely once we connect.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties. We do not share your information for third-party marketing purposes. We may share information only with trusted service providers who help us operate the Site or our practice (such as scheduling or hosting providers), when required by law, or with your consent.

Cookies and Analytics

The Site may use cookies and similar technologies to keep the Site functioning properly and to help us understand, in aggregate, how visitors use our pages — for example, which pages are visited most often. Analytics information is collected in a way that does not identify you personally. You can adjust your browser settings to refuse cookies, though some features of the Site may not function as intended without them.

Children's Privacy

Our services support children, but our Site is intended for use by parents, guardians, and other adults. We do not knowingly collect personal information directly from children under 13 through the Site. Information about a child (such as age or diagnosis) should be submitted only by a parent or legal guardian. If you believe a child has submitted personal information to us directly, please contact us and we will delete it promptly.

Data Security and Retention

We use reasonable safeguards to protect the information submitted through the Site. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to protect your information and retain it only as long as needed for the purposes described in this policy or as required by law.

Your Choices

You may contact us at any time to ask what information we hold about you, request a correction, or ask us to delete information you submitted through the Site, subject to any legal record-keeping obligations that apply to us as a healthcare provider.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: